To 6:00 p. (GMT +8) of Monday to Saturday And our office is closed on Sunday and public holidays We apologize for the late reply during the holidays hope you can understanding. Thanks for you patronize and support! Accept return within 30 Days after you receive the parcel. When you received item not satisfied with shopping, please don’t easily give us negative or neutral feedback, it can not solve problems. The best service to customers is our biggest aim.